Support Services

Beckatt Solutions offers a verity of support services and options.

3D Printer Service and Support

Beckatt Solutions provides customers dedicated phone and email support/troubleshooting during regular business hours. Please call us today to discuss your service needs. 630.206.3993 ext. 255

Beckatt Solutions is an authorized service provider for Desktop Metal, Sintratec, Ultimaker and EnvisionTEC. We offer new and current customers warranty service coverage, and additional yearly service contracts for 3D printing equipment.

Ultimaker Service and Support

Ultimaker's dedicated service partner network offer customer support in every major region of the world – whenever and wherever you need.

https://ultimaker.com/en/company/what-support-means-to-us

Local training by certified partners (recommended)
Local warranty means you're well protected
Professional help in your time zone and language (all our resellers are fully trained and certified)
Spare parts and materials always in stock
Quick response (within 24 hours)

3D Printer Routine Maintenance

Beckatt Solutions is an authorized service provider for Desktop Metal, Sintratec, Ultimaker and EnvisionTEC. We offer routine and preventative maintenance service on all equipment sold by Beckatt Solutions. We provide customers dedicated phone and email support/troubleshooting during regular business hours. Please call us today to discuss your service needs.

3D Printer Service Contracts

Beckatt Solutions is proud to stand by the manufacturer warrantee for our 3D printing equipment (warrantee coverage and duration varies by manufacturer and equipment sold). We also sell additional yearly service contracts for 3D printing equipment (one to three year service contracts, based on the 3D printer model). Contact your account representative for additional details and pricing for your 3D printer.